Hearthstone is not an error-free game, and some players may find that it has issues with not loading properly. It may crash, or it may not load at all. However, you don’t need to panic as there are fixes for these issues for when they may arise.
One of the most common issues with Hearthstone is that you can load the game, but it won’t start. You may get onto the loading screen, but that’s as far as it goes. However, Blizzard knows that this is an issue, and has multiple fixes that you can try for this.
These are the fixes you can try for Hearthstone for when those crashes may happen.
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How to fix Hearthstone not loading
Hearthstone not loading is something that can be common on both the mobile app and on PC. It can be down to a multitude of reasons, from driver updates to a simple restart of the game. These are the fixes listed by Blizzard for you to try:
- Update all drivers to fix any potential compatibility issues.
- Reset all in-game options to resolve crashes and performance problems.
- Allow Hearthstone on your security software’s exception list, allowing Blizzard applications to run.
- Delete the Battle.net Tools folder which will automatically remove and update corrupted files.
- Try running the Repair Tool, which you can do by using the cog next to the Play button.
- Close background applications, as some can potentially cause conflict and stop Hearthstone from running.
- As a last resort, you can reach out and contact Blizzard and raise a ticket with them.
These are the main fixes for how to resolve Hearthstone’s issues. Always make sure that your device has the latest update for both the game, the Battle.net launcher, and your drivers. They all have the ability to impact how well the game runs.
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That’s all you need to know about fixing Hearthstone’s crashes and when the game isn’t loading. For more Hearthstone content, keep reading The Games Cabin.